Multidomain cloud hosting is a hosting solution designed for resellers and web agencies, where CPU, RAM, and disk space resources are fully dedicated to a single reseller client managing multiple websites.

Essentially, it is a virtual machine with its own operating system, resources, and software, created through the virtualization of a large physical server. Ergonet’s Multidomain Cloud Hosting is designed for resellers and web agencies seeking for a fully dedicated web hosting solution for WordPress, WooCommerce, Joomla, Drupal, Moodle, and custom applications.

The key difference between reseller hosting and multidomain cloud hosting essentially lies in the amount and degree of resource sharing among the websites hosted on them. These characteristics also account for the price difference between these two hosting solutions.

Reseller hosting is a shared hosting solution used by other reseller clients and is therefore more cost-effective, because resources such as CPU, RAM, and disk space are shared with other websites belonging to web agencies and private clients hosted on the same virtual server. The hosting provider allocates a certain amount of CPU, RAM, and disk space to this virtual server to ensure that all websites can function properly in most cases, depending on the characteristics of the hosted web applications—such as showcase sites, e-commerce platforms, e-learning platforms, and so on. In shared reseller hosting, however, the resources allocated to the virtual server do not cover 100% of scenarios. That is, there is no guarantee that, at any given moment, there will be sufficient resources to handle a simultaneous traffic spike from one or more websites, precisely because of the shared nature of the service.

Unlike shared hosting, multidomain cloud hosting is a fully dedicated hosting solution, because the virtual server’s resources—such as CPU, RAM, and disk space—are not shared with any other customer, whether a reseller or a private client. In multi-domain cloud hosting, CPU, RAM, and disk space resources are always guaranteed, as they are specifically allocated to the virtual server—that is, the multidomain cloud—where the agency’s websites are hosted. For this reason, Ergonet’s managed multi-domain cloud hosting is the ideal solution for resellers and web agencies seeking for high performance and the security of a hardware and software platform compliant with the highest international certification standards, without investing thousands of euros per month in foreign cloud platforms

Multidomain cloud hosting is a dedicated virtual server that guarantees optimal performance and security because it is not shared with any other customers; however, since it has its own operating system and software, it requires constant maintenance and updates to ensure the system remains high-performing and protected against software security vulnerabilities. It’s a bit like having a laptop with an operating system (such as Windows) that needs to be kept up to date, with the difference that multidomain cloud hosting does not have a graphical user interface like Windows, but must be managed via the command line by an expert systems administrator with knowledge of networking, security, the Linux operating system, databases, PHP, and so on.

To manage a virtual server on your own, you must therefore be an experienced IT systems administrator or hire an external technician who specializes in this field.

When you choose Ergonet’s managed multidomain cloud hosting, our expert system administrators will continuously monitor your services and handle server updates and maintenance on your behalf. Specifically, our cloud hosting management services include:

• Updating the server's operating system and kernel
• Software updates for server components such as Apache, MariaDB, PHP, NGINX, caching systems, and related system libraries/extensions.
• new software implementations, such as the addition of a new version of PHP
• Monitoring of key services (PHP, MariaDB, Apache, NGINX, Network, Firewall) to detect and resolve any issues, such as software errors or hacker attacks

With Ergonet’s managed multidomain cloud hosting, you’ll have the power and security of a dedicated cloud platform, but managing hosting services for a web agency or end customer will remain as simple as managing any shared hosting service.

In competitors’ dedicated cloud services, a commercial control panel such as cPanel® or Plesk® is also installed on the server; in addition to providing an interface for hosting management, it also offers email services. Ergonet’s multidomain cloud hosting, on the other hand, specializes exclusively in providing the web services necessary for websites to function properly.

In fact, with Ergonet services, the email service and the WebPanel control panel, which allows customers to manage their hosting service, are not installed on the multidomain cloud hosting platform but are managed separately on fully dedicated server infrastructure.

This type of infrastructure approach offers several benefits for resellers and agencies:

• More cost-effective and efficient resource configurations: even commercial control panel software such as cPanel or Plesk, as well as email management software (including anti-spam/anti-virus systems), consume server CPU and RAM resources and have minimum hardware requirements that must be met. In Ergonet’s multidomain cloud infrastructure, the control panel and email service are delivered by separate servers, so there is a need to purchase fewer CPU/RAM resources compared to the average for cloud hosting services offered by other Italian and international hosting providers.
• Fewer service disruptions: Any service disruptions caused by issues with the web server or the operating system of the multidomain cloud will not affect access to the WebPanel customer portal or the use of email/webmail services.
• Improved email service reputation: the email service will have its own dedicated reputation

There are several caching and resource optimization systems available. You will have access to:

• Direct access to static files from an NGINX web server in reverse proxy mode
• PHP-FPM mode for the PHP interpreter
• Anti-bot and anti-brute-force system
• CloudFlare CDN
• Opcache Cache for PHP
• Memcached and Redis object caches to speed up database query execution
• Page caching based on Varnish Cache
• Page caching based on NGINX Cache
• MariaDB® Query Cache

The use of each caching system is fully customizable and will depend on its compatibility with your web application.

Yes, every website you set up on the multidomain cloud will come with 10 email accounts by default, featuring professional antivirus/antispam protection, IMAP/SMTP/POP3 protocols, and webmail with a calendar, address book, and two-factor authentication.

The email platform is completely separate from the web platform and, by default, provides 10 GB of disk space dedicated solely to email accounts for every site you add to the multidomain cloud hosting. This space does not count toward the storage quota purchased for cloud hosting.

You can increase both the number of email accounts and the disk space allocated to email by purchasing custom upgrade packages for each domain, available in the following options:

• Additional email storage: €20.95 + VAT per year for every 10 GB of additional storage
• Additional email accounts: €10 + VAT per year for every 10 additional email accounts

Yes, cloud hosting includes daily backups of files, databases, and email accounts. We retain backup archives of files and databases for 60 days, and they are available in the WebPanel customer portal for self-service restoration. Daily backups of email account contents, on the other hand, are retained for seven days.

Yes, you can access the databases from outside the network. You will also have the option (though it is not required) to restrict access to a single static IP address, in order to better secure access to your database.